FAQ

This is a tough one, as occasionally there will be an opening within a week. But the reality is, to ensure space in my calendar, please book your custom order 2-3 weeks to 1-2 months ahead of time. If your event is during peak wedding/graduation/holiday seasons, you may want to book your order up to 6 months in advance. Weddings often book out 1-2 years before their date. Rush orders (placed under 7 days) will be considered based on availability, with an additional $25 rush fee.

Please see our detailed notice on how we handle all allergens required by the FDA. We take things a step further, since we are a boutique bakery specializing in allergen concerned baked goods, to ensure you have the most straightforward information regarding how our bakery works. Do not hesitate to reach out and grill us on our practices in relation to your food allergy. We get it. We have to do it when we are ordering food for our own daughter at other establishments. We take ZERO offense to your questions and happily share what is needed to put your mind at ease (or help you know our bakery may not be safe for your situation, i.e. nut use)

YOU MUST SPECIFY ANY ALLERGIES. We take great care, but so many allergies have different degrees of severity in each individual. The more candid you can be will help us modify our formulas to suit your custom needs. We take great pride in offering this to our customers to the best of our ability, and will let you know if we are unable to accommodate your request.

These are the ingredients we use in “swapping out” for allergens. If you need to deviate from any of these ingredients, please note there will be an added cost, as new ingredients to your specification will need to be sourced and purchased.

Our GF Flour blends include:

GF cake flour: [rice flour, potato, tapioca flour, plant fiber (psyllium, cellulose)]

GF bread flour: [rice, Non-GMO cornstarch, tapioca, millet, AF Fiber blend, sugar, salt, potato, ascorbic acid]

For Dairy Free/Vegan we use:

Country Crock Plant Based Buttery Sticks, Unsalted

Silk Original Almond Milk

Please refer to our Terms and Conditions for complete details. Due to the nature of our business, when you place an order, you hold a space in our baking schedule, and we construct our labor and ingredients to suit. As a boutique bakery, we cannot accommodate huge volume output. Partly in logistics, and partly because our custom work takes valuable time and we want to offer you our highest standards and expertise. Due to this, we sadly must refuse orders when we reach capacity. If you cancel an established order, we most likely have begun production on your order and cannot recoup that “order spot.” We cannot offer you a refund, but are happy to apply the credit to a later date/order. Thank you for understanding.

All custom orders should be picked up, curbside, at Cake & Crumble. If delivery is required (due to the complexity of the order, or tiered cakes), a delivery and set up fee will apply. Delivery fee minimum is $75 in the surrounding South Sound region, with an additional $3/mile (one way) added if mileage from Auburn exceeds the minimum threshold. Delivery within Auburn city limits is $35, depending on location and our ability to accommodate.